Privacy Policy

1. Introduction & Commitment

At SE7EN APPAREL ("se7en", "we", "us", "our"), accessible via www.se7en.in, we are committed to protecting your privacy and ensuring the security of your personal data.

This Privacy Policy outlines the types of information we collect, how we process and protect it, and your rights regarding your personal information under applicable laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect information directly provided by you when using our website, placing an order, creating an account, or communicating with our support team:

• Personal Identity Data: Full name, phone number, email address, shipping and billing address.
• Transaction & Order Details: Items purchased, order history, shipping tracking references, size preferences.
• Payment Data: Payment processing is handled by PCI-DSS compliant payment gateways (Razorpay). Note: SE7EN APPAREL does not store or process your credit card numbers, CVV, PINs, or banking credentials on our servers.
• Technical & Usage Data: IP address, browser type, device identifiers, pages visited, and session analytics.

3. How We Use Your Information

We use the collected personal information strictly for legitimate business purposes:

• Processing, packing, and fulfilling your order purchases.
• Dispatching shipments and providing order tracking updates via SMS or Email.
• Facilitating size exchanges or verifying defective item reports.
• Responding to customer inquiries and providing support.
• Improving website speed, mobile responsiveness, and catalog navigation.
• Preventing fraudulent transactions and ensuring network security.

4. Data Sharing & Third-Party Partners

We NEVER sell, rent, or trade your personal data to third parties for advertising or marketing purposes. We share data strictly with trusted service providers required to fulfill your orders:

• Logistics & Courier Partners: Delivery services (e.g. BlueDart, Delhivery) receive your shipping address and phone number for parcel delivery.
• Payment Gateway: Razorpay receives order amounts and customer details for secure payment execution.
• Legal Requirements: We may disclose information if mandated by law, court order, or governmental authorities.

5. Data Security & Storage

We employ industry-standard technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. All data transmissions between your browser and se7en.in are encrypted using Secure Socket Layer (SSL/TLS) technology.

6. Cookies & Local Storage

We use essential cookies and browser local storage to maintain your shopping cart state, keep you signed into your account, and remember user preferences. You can disable non-essential cookies via your browser settings, though doing so may affect certain website functionalities.

7. Your Rights & Data Choices

You have the right to request access to the personal data we hold about you, request corrections to inaccurate information, or request the deletion of your account data (subject to legal or tax retention obligations).