Terms of Service

1. Overview & Binding Agreement

Welcome to SE7EN APPAREL ("se7en", "we", "us", "our"). These Terms of Service govern your access to and use of our website located at www.se7en.in and all associated services, features, content, and purchases.

By accessing our website, browsing our collections, or placing an order, you agree to be legally bound by these Terms of Service, our Privacy Policy, and any additional guidelines published on our site. If you do not agree with any part of these terms, you must refrain from using our services.

2. No-Refund Policy & Exchange Guidelines

2.1 Sales Finality: Due to the limited nature of our quiet luxury drops (including 100% French Linen shirts, 13.5 oz ring-spun denim, and custom fabrications), all completed transactions are non-refundable. Under no circumstances will monetary refunds be issued.

2.2 Size & Defect Exchange Window: Customers may request a size exchange or report a verified manufacturing defect within 7 calendar days from the date of package delivery.

2.3 Exchange Eligibility Conditions: To qualify for a size or defect exchange:

• The item must be unused, unwashed, unworn, and unaltered.
• All original brand tags, neck labels, packaging, and dust bags must be intact.
• Proof of purchase (order reference number or purchase receipt) must be provided.
• Items marked as "Final Clearance" or custom tailored are ineligible for exchange.

2.4 Exchange Process: To initiate an exchange, please email our support team at support@se7en.in with your order number and photo evidence (in case of damage/defect). Our team will guide you through return shipping instructions. Reverse pickup fees may apply for size exchange requests.

3. Products, Fabrics & Color Accuracy

We take immense pride in crafting premium garments engineered from 100% pure linen, 13.5 oz heavy ring-spun denim, and micro-stripe linen. We attempt to display product colors and textures as accurately as possible on our website.

However, due to screen calibration differences and natural linen/cotton weave variations, actual garment shades may differ slightly from digital imagery. Such natural fiber variations do not constitute product defects.

4. Pricing, Orders & Payment Processing

All prices displayed on se7en.in are listed in Indian Rupees (INR ₹) and are inclusive of applicable Goods and Services Tax (GST) unless specified otherwise.

Payment processing is secured via Razorpay, supporting major credit/debit cards, UPI, net banking, and authorized digital wallets. We do not store raw card numbers on our servers. We reserve the right to cancel any order in the event of pricing errors, unauthorized stock allocation, or suspected fraudulent activity.

5. Shipping & Delivery

Orders are dispatched within 24 to 48 business hours via insured courier partners across India. Estimated delivery timelines range from 3 to 7 business days depending on location. Risk of loss and title for items pass to you upon delivery handover to the carrier.

6. Intellectual Property & Brand Rights

All brand identity elements, including the se7en logo mark, graphic assets, photography, website design, text copy, and product titles, are the exclusive property of SE7EN APPAREL. Unauthorized reproduction, modification, or commercial distribution of any asset is strictly prohibited.

7. Limitation of Liability & Governing Law

SE7EN APPAREL shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our site or products. These terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.